Buy bot not posting? Check these first

Most problems with a buy alert bot come down to a handful of causes. Work through them in order before you contact anyone.

Set up your alerts

Telegram: bot and chat

The bot must be in the group and be an admin that can post. The chat ID of a private group starts with -100, and a public group can use its @username. Make sure you are looking at the right group and have not muted it.

Discord: the webhook

Use Copy Webhook URL from the channel you are watching. A deleted webhook stops working, and a webhook for another channel posts there instead.

Settings and detection

Buys under your minimum are skipped on purpose. Detection is best-effort, so a swap routed through an aggregator or several pools can be missed. If alerts paused after repeated rejections, fix the destination and contact support to resume.

Questions

The test message did not arrive. Should I pay?

No. Do not pay until the test message appears in your chat. A failed test is not charged.

What should I send to support?

Your order reference, the token address and chain, and what you expected. Never send your bot token, webhook URL, seed phrase or private keys.

Ready to try it? Preview alerts with your token. Questions about payment or refunds are answered in the terms, and the support page reaches the builder directly. Last updated 2026-11-10.

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